Debtor Management #1: The Psychology of Altruism in Vets
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DEBTOR MANAGEMENT
The Psychology of Altruism in Vets
Dr. Michael Archinal
BVSC (CERT) IVAS PTC (HONS)p.1 -
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MODULES
1. THE PSYCHOLOGY OF ALTRUISM IN VETS
2. WHY YOU CAN ONLY LOSE IF YOU OFFER CREDIT
3. THE TRUE COST OF DEBTORS TO YOUR PRACTICE
4. FIVE WORKABLE CREDIT OPTIONS
5. HOW TO STOP ACCRUING DEBT
6. DEBTOR MANAGEMENT PROTOCOLp.2 -
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DEBTOR MANAGEMENT #1
THE PSYCHOLOGY OF ALTRUISM IN VETS
Perspectives in Professional Education
JAVMA, VOL. 23, NO. 11p.3 -
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DiSC WORKPLACE PRIORITIES MAP
FOUR PERSONALITY STYLES:
DOMINANCE (D)
INFLUENCE (I)
STEADINESS (S)
CONSCIENTIOUSNESS (C)p.4 -
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AUTHORITY
HISTORY
Graduated 32 years ago
8 veterinary practices
35 vets and 100 support staff
Average 25% net profit across all practices
34% net profit at my hospital
Lecture around the world on businessp.5 -
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62% OF PRACTICE OWNERS DON’T USE FINANCIAL CONCEPTS TO MANAGE THEIR BUSINESSES.
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...THOSE THAT DO EARN
+67%
MORE THAN THOSE THAT DON’T
AVMA-Pfizer Business Practices Studyp.7 -
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What they didn’t teach you in veterinary school
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Thank you!
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00:08:29
Debtor Management #2: Why You can Only Lose if You Offer Credit
Michael Archinal, BVSc, PTC(Hons), Cert(IVAS)VetScope -
00:07:40
Debtor Management #3: The True Cost of Debtors to Your Practice
Michael Archinal, BVSc, PTC(Hons), Cert(IVAS)VetScope -
00:08:08
Debtor Management #4: Five Workable Credit Options
Michael Archinal, BVSc, PTC(Hons), Cert(IVAS)VetScope -
00:07:23
Debtor Management #6: Debtor Management Protocol
Michael Archinal, BVSc, PTC(Hons), Cert(IVAS)VetScope