p.1

Dashboard
Dr.ARK
Numbers
If you don't understand your numbers...
you don't understand your business ...
and you can't make good business decisions.

p.2

Vet Case Study My Story
1. "Yoyo business management" style
2. Stop and started strategies - great intentions but no consistency and no real results improvement
3. Analysis paralysis (Chart of Accounts)

p.3

Dashboard
mvh dashboard
Hot Sheet Sales Charts Vet by Vet Jan 2019
Profit Ratios Debtors Creditors
Actuals RX Activity Staff Markups pAF
Budget Benchmarks Ultrasounds Cash Payout
Stock Valuation Net Assets Leases
Compliance Structure Breakeven Client Mix
Reports
MVH
Month Charts
ChartsCharts Charts Charts

p.4

New System
Dashboard
MYOB Xero Quickbooks
Manual Checklists
Custom Word, Excel Reports
Wages Systems
Other In-house Unique Reports
Rx Works Reports
RX WORKS
OPENVPMS
VPSblocks

p.5

Introducing the Dashboard
1. Fast feedback - no expensive accountants, consultants and experts for key information.
2. INDEPENDENT - not a generic re-hash
template
3. No excuses - numbers don't lie

p.6

Key Reports
1. Single click access to different modules
mvh dashboard
Hot Sheet Sales Charts Vet by Vet Jan 2019
Profit Ratios Debtors Creditors
Actuals RX Activity Staff Markups pAF
Budget Benchmarks Ultrasounds Cash Payout
Stock Valuation Net Assets Leases
Compliance Structure Breakeven Client Mix
Sales
Clinic by Clinic
Vet by Vet
RX Activity
Chart Trends
Breakeven

p.7

Key Reports Hot Sheet
ONE PAGE Hot Sheet
vs
52 Pages
48pages
Manual calculations and checks and lots of time on analysis

p.8

Key Reports Hot Sheet
-Clarity of focus - small improvements 1%(Clarity = Power)
-Constant and consistent feedback
-15years of real data
-Confidence and freed up the psychological hurdles to allow us to take control and manage at our own achievable pace.

p.9

Key Reports Hot Sheet
-Coloured results
-Instant performance issues identified

p.10

Key Reports Hot Sheet
-Add our own KPIs
-Second level analysis available

p.11

Key Reports Sales
1.Links to the raw data from RX Works /OpenVMS, Be Free
2.Financial and non-financial measures
3.Month to date
4.Year to date
5.Year on year history
6.Key drivers in colour

p.12

Key Reports Sales
1Actual v Ly V Budgets
2.Month to month
3.Variance Analysis

p.13

Key Reports Sales
1.Multiple activity ratios
2.Month by month
3.Easy to add other measures
4.Highlight averages and trends quickly

p.14

Key Reports Sales by Vet
1.Sales performance report prepared for each individual vet
2.Transparent performance reviews
3.Open Book Management (-ve)

p.15

Key Reports Profit&Loss
1.Highlight percentages and trends
2.Drill down
3.Monthly spike v year-to-date trend

p.16

Key Reports Multi-Clinic
Combined
ONE PAGE Clinic by Clinic side by side

p.17

Key Reports Multi-Clinic Wages
Combined
ONE PAGE Clinic by Clinic side by side

p.18

Key Reports Vet Performance
Links to each individual vets sales report for further analysis

p.19

Key Reports Vet Performance
Links to each individual vets sales report for further analysis

p.20

Key Reports RX Activity Analysis
-Review overall indicators of standards of care and drill down to the activity measures and to the individual vets
-Patient advocacy motivator

p.21

Key Reports Debtors
Breakups of the current and 90 days

p.22

Key Reports Standards of Care
-Multiple charts and trend options
-eg Dentistry v. X-ray trends
-Key averages and trends

p.23

Key Reports Breakeven Point
-Performing what-if analysis of changes in sales, purchases and key line items.

p.24

Vet Case Study My Story
1.Multi-clinic -6 separate locations,100+ staff
2.Over-enthusiastic + too many ""to do"" items
3.Too many consultants views and questionable solutions
4.Too expensive - ongoing fees and preaching
5.Too much time required(growing partnership and so many other business and non-business issues)
6.Too many systems and variables to manage
7.Constant re-start / re-change / review of the same issues - staff losing enthusiasm and motivation and trust
8.Our performance was good but certainly not great
9.Time struggles - at work and at home
10.Life enjoyment - becoming frustrated - early mid-life crisis

p.25

Vet Case Study My Results
We are not trying to reinvent the wheel.....
......with the Dashboard we are just trying to get the wheels we already have spinning as efficiently and effectively as possible.

p.26

Key Reports Valuations
Save dollars and time on legal and accounting fees that only provided generic analysis and sometimes take months for average analysis that is too complicated

p.27

How to have Multiple Practices
-80:20
-Skin in the game
-Greenfield v Established
-Location
-Parking
-Demographic etc
-Other vets in area
-Dashboard fat

p.28

Dashboard Final Tip
We are highly educated and work extremely hard facing life and death decisions daily.
Running a practice is not that hard in comparison with the right information ....

Getting the right information on time is the challenge.

Thank You.