MODULES
1. THE PSYCHOLOGY OF ALTRUISM IN VETS
2. WHY YOU CAN ONLY LOSE IF YOU OFFER CREDIT
3. THE TRUE COST OF DEBTORS TO YOUR PRACTICE
4. FIVE WORKABLE CREDIT OPTIONS
5. HOW TO STOP ACCRUING DEBTS
6. DEBTOR MANAGEMENT PROTOCOL
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HOW TO STOP ACCRUING DEBTS
1. Start afresh with new clients.
2. Focus on over 90 days, then shift to 60 days.
3. Mark people as bad debtors and refuse to do work for them and get payment up front.
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7. Employ a champion who takes debt personally.
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8. Provide written estimates for every in-hospital procedure. Provide a range to the estimate to cover for unforeseen circumstances.
9. Have the client sign the estimate and witnessed.
10. On your hospital admission form, have a line that states what method of payment will be used at discharge of the patient (eg. credit card, cash, Eftpos, Insurance company etc).
11. Heavily promote pet health insurance.