Making Your Team Stronger - It's All About Team Work
Dr. Steve Kornfeld, DVM, CPCC Vmartec http://vmartec.com/ email@example.com
MAKING YOUR TEAM STRONGER IT'S ALL TEAM WORKp.1
-We are good at taking care of pets, but...
-Your team can improve
-As a result, your team will
-Your biggest edge in practicep.2
WHAT EVERYONE WANTS
THE STORY BEHIND THE STORY
-It’s about the whole person
-People are multi-dimensional
-Invite to not hide
-Coach when disruptivep.8
LET'S TURN THEORY TO PRACTICEp.9
START WITH "WHY"
-Without a ‘why’, it’s only a job
-Answer the following question:
-‘Why’ is based on team values
-Your team culturep.10
CONTINUE WITH A PLAN
-Turn ‘why’ to ‘How’
-Keep probing for details
-Is it doable?
-Turn it to stepsp.11
A NECESSARY INGREDIENT
-The initial drive will take only so far
-Habit is a powerful force
-Inertia is very strong too
-Keep your eyes on the prizep.12
IT'S TIME TO TAKE ACTION
-What really matters in the end
-Action with direction
-Turn action into habits
-Get the team investedp.13
YOUR TEAM CULTURE
-What is team culture?
-Culture by default VS. by design
-How can you find out?
-A strong culture depends on your core values
-What are values anyway?p.14
IDENTIFY YOUR VALUES
-What must you have to be fulfilled?
-What makes you upset on the job?
-What is the one thing you would like changed?
-What keeps you wanting to come to work?
-What’s a common theme here?p.15
DESIGNING A STRONG CULTURE
-Find the common values
-Grade them by importance
-Turn into a statement
TURN IT INTO ACTION STEPS
-A strategic plan
-A series of steps
-Assign to willing individualsp.17
MONITOR AND MODIY
-Try and monitor results
-It not satisfactory, change
-When results are satisfactory, the turn into “this is how we do it here”
TRAAINING IS KEY TO SUCCESS
-If you fail to train.....
-A weak link in small business
-What is your excuse?
-Turn training into a systemp.19
A TRAINING SYSTEM
-Regular training times
-What will change?
RECOGNIZE & CELEBRATE
-An action rewarded, is an action repeated
-Celebrate your successes
-Recognize in public
-What will change?
- You will know where you are going
- You will have a well-trained, committed and motivated team
- Your team will be proud of what they do
- They will give clients what they need
- Finally.... A fun job!!p.22